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Frequently Asked

Bookings
  • Book online by clicking here
  • Referrals can be made via email
    info (at) choosingyou.com.au or by Telephone: 0423 067 957
Payments

We kindly ask that all session fees are sorted before we start our session. Without it, we won’t be able to get started. Thanks for taking care of that ahead of time!

Medicare and Discounts

I am currently not covered by Medicare for counselling sessions. However, please speak to me about any financial constraints as I am more than happy to help. Health Care Card and Students can request discounts.

Health Insurance Funding

Some clients may be eligible for coverage of counseling services through their health insurance. We recommend contacting your insurance provider to inquire about potential funding options.

Cancellation Policy

To cancel an appointment, kindly give a minimum of 24 hours’ notice by phone, text, or email. Cancellations made within 24 hours will be subject to a 50% fee, while same-day cancellations will incur a 100% fee.

(Note: The fee helps cover rental and administrative costs. Thanks for understanding!)

Locations

Natalie provides services in Glenroy and Thornbury.

Methods of Service
  • Telehealth via ZOOM/Skype
  • Face to face
  • Telephone
Length of Sessions

All sessions are 60 minutes – 1 hour

Disclaimer

Natalie is not a licensed mental health practitioner; however, she is capable of effectively collaborating within a care team for individuals diagnosed with mental health condition.

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